eBike Operation Archives - Housing Authority of Douglas County

Home » FAQs » HADCO eBike Program » eBike Operation

Frequently Asked Questions

Is there a way I can see my usage history (total miles, calories burned, total time, etc.)?

No, the eBikes do not track usage history information.

What is the best way to report an issue with an eBike?

If possible, return the eBike and report the issue at the HADCO office; if not, lock and secure the eBike and call the office.

How do I secure the eBike if I need to make a stop?

The eBike comes with a locking mechanism and a chain. Wrap the chain around a secure structure (such as a bike rack) to lock it.

How long does the eBike battery last?

Estimated Battery Life: RadRunner 2 eBike: 25-45+ miles per charge; RadTrike: 20-55+ miles per charge; battery gauge available on the handlebar display.

How do I (or can I) bring an eBike on the UTRANS bus?

According to UTRANS, eBikes do not fit on the bus bike racks.

Can I put an eBike in my car or on my car bike rack?

eBikes must be picked up and pedaled away from the HADCO station; they cannot be transported to another location.

Can I ride the eBike in a crosswalk?

Yes, Oregon law permits riding in crosswalks, though safety should always be considered. See Safety FAQs for additional guidance.

Can I ride the eBike on the sidewalk?

No, Oregon law prohibits operating an eBike on the sidewalk.

Where can I use the eBike? Are there any areas where eBike use is prohibited?

Residents may use the eBike where legally permitted up to battery/checkout limits. Use is prohibited on sidewalks and freeways; off-roading, racing, and trick riding are not allowed.

Do you offer trailers, tag-alongs, or car seat attachments for the eBikes?

No, HADCO does not offer trailers or tag-alongs. The eBikes are for single-rider use only.

The Housing Authority of Douglas County does not discriminate on the basis of sex, race, religion, national origin, age, sexual orientation or gender identity, color, familial status, disability, marital status, or source of income.