Frequently Asked Questions

All adult (18+) household members living in public housing or who have a Section 8 housing voucher may sign up for the eBike Lending Library. Residents who have signed up for the program must remain in good standing with their lease agreement to check out an eBike.

Residents who are interested in using the Lending Library agree to the program policies and sign a liability waiver. Then, before their first ride, residents attend a safety and eBike operation training. Once the agreements and training have been completed, residents will sign up for time blocks of up to three hours to use the eBike. Residents will go to their local HADCO office to pick up and return their borrowed eBike.

The HADCO eBike stations are located at the HADCO main office on Stanton and the Vine Street Apartments office. Locations: HADCO Admin Office – 1000 West Stanton Street, Roseburg, OR 97471, (541) 673-6548; Vine Street Apartments – 2178 NE Vine Street, Roseburg, OR 97470, (541) 672-9343.

The eBike Lending Library locations are open during normal business hours. Library locations are closed on weekends, holidays, special office closures, and for extreme weather. Hours of Operation: HADCO Admin Office – Monday: 9:00 AM to 4:00 PM; Tuesday: 9:00 AM to 4:00 PM; Wednesday: 9:00 AM to 4:00 PM; Thursday: 9:00 AM to 4:00 PM; Friday: 9:00 AM to 12:00 PM; Saturday: Closed; Sunday: Closed. Vine Street Apartments – Monday: 9:00 AM to 4:00 PM; Tuesday: 9:00 AM to 4:00 PM; Wednesday: Closed; Thursday: 9:00 AM to 4:00 PM; Friday: 9:00 AM to 12:00 PM; Saturday: Closed; Sunday: Closed.

An eBike is a specialty bicycle with an electric motor. The electric motor gives the eBike extra acceleration as the user pedals. eBikes make it easier to ride longer distances and up steep hills than a traditional bicycle.

HADCO does not offer purchase incentives at this time. However, proposed legislation in Oregon would offer financial incentives for Oregon residents to purchase electrified vehicles. Additional information will be provided as the program is released.

Thank you for offering to provide feedback. The best way to send it is to use the Contact Us form.

The initial pilot of the HADCO eBike library is funded by a Transportation Options micro-grant from the Oregon Department of Transportation (ODOT). Additionally, the Umpqua Transportation Electrification Team provided additional funding for the eBike purchases and educational material. UTET members also donated their time to help develop the program and identify the best eBike options for the program.

The bike lanes map hasn’t been updated and doesn’t include many of the new bike lanes. The City of Roseburg is working on creating a new bike map.

Yes, the HADCO eBike has a GPS locator which always transmits the location of the eBike. The locator will be used if the eBike is lost, stolen, or if it breaks down during a ride. The location services are not tied to your personal information.

The Housing Authority of Douglas County does not discriminate on the basis of sex, race, religion, national origin, age, sexual orientation or gender identity, color, familial status, disability, marital status, or source of income.