LEP Customer Survey

HADCO endeavors to ensure all of our clients are satisfied with the level of service we are providing both through our web site and in  person at any of our properties or offices. Our Diversity, Equity & Inclusion Committee periodically reviews our current Limited English Proficiency plan through our Equity Lens, specifically the following elements:

“Engage Multiple Perspectives”, which challenges us to:

• Intentionally engage multiple perspectives
• Engage the communities that would be impacted by our policies, decisions, or practices.

“Communicate”, which challenges us to consider:

• How and when will our process be communicated?
• How and when will our decisions, policies and practices be communicated?
•  How will HADCO ensure communication takes place in an inclusive, culturally sensitive, and responsible manner?

We would appreciate you taking the time to answer the following questions and/or provide additional comments so we can improve our services. You may submit comments or questions more than once, but staff appreciates those that bundle their submissions together.